George Anderson

Coronavirus B2B eCommerce Impact As the coronavirus pandemic unfolds, B2B manufacturers are grappling with new challenges. Supply chains and market demand have been disrupted. Legacy processes, such as in-person selling and call-center customer service, are no longer viable as employees … Continued

CloudCraze Caveats At Corevist, we often talk to manufacturers who are looking to replace CloudCraze (now called Salesforce B2B Commerce). There’s a consensus among these companies: CloudCraze is too expensive and difficult to maintain. These manufacturers find they can’t justify … Continued

How do you handle disruption in your supply chain? With COVID-19 driving financial markets into high volatility, manufacturers are experiencing significant supply chain disruption. As Harvard Business Review reports, US manufacturers who depend on Chinese suppliers likely won’t experience the … Continued

Benchmark your cost of post-order care How much waste is baked into your Customer Service process? Simply put, if you’re depending on phone calls and emails to Customer Service reps for routine post-order care, you may be paying too much. … Continued