Full SAP B2B ecommerce suite + customer dashboard, integrated to SAP out of the box.
B2B buyers expect the seamless, end-to-end ordering experience they get as consumers using e-commerce solutions like Amazon. B2B is waking up to the need for intuitive UX–but there’s another complication: as you evaluate SAP B2B ecommerce solutions, make sure you choose one which integrates to your ERP for live, buyer-relevant data. Your customers need this real-time ERP data for account-level personalization like contract/quantity pricing, inventory availability, and more. Accuracy within your SAP B2B portal can make or break the sale.
If you’re relying on CSRs to type orders into the ERP system, you’re spending too much on order fulfillment. When you launch a B2B e-commerce solution integrated to your ERP, you reduce or eliminate phone/fax/email orders. See how much you would save.
In the age of Amazon, professional B2B buyers are starting to feel the friction of phone/fax/email ordering. You can eliminate that friction with an SAP B2B ecommerce solution. That’s exactly what Blount International did.
|“It’s almost like you have a distributor working on the design team.”||“How soon can we have it?”||“This is an improved ordering process, intuitive and comprehensive.”|