CUSTOMER PORTALS FOR MEDICAL DEVICE MANUFACTURERS
The device sale is only the beginning.
Medical device relationships run for years across hospitals, IDNs, distributors, and the field reps who serve them. Long after the capital sale, customers come back for consumables, accessories, replacement parts, and service.
Corevist gives those customers a self-service portal into the SAP data and transactions behind the relationship. Real-time pricing, availability, ordering, and order status straight from your ERP.
Medical device purchasing is different.
A hospital may buy capital equipment under one agreement and replenish consumables under another — while holding manufacturer-owned inventory on consignment. A rep may carry trunk stock. A single IDN may span dozens of facilities and ship-to locations. Pricing may hinge on a GPO or customer-specific contract.
Sometimes the product even moves before the order does.
This isn’t conventional ecommerce. It’s a complex order-to-cash environment — and most of that complexity is already modeled in your SAP system. Corevist puts it to work, instead of asking you to rebuild it in a commerce platform.
Make the next 100 transactions easier than the first.
Once a device is installed, the relationship changes. Now it’s about keeping that device productive — replenishing procedure kits, consumables, disposables, and replacement components without making customers rediscover what works with equipment they already own.
Corevist connects each customer to the products, contract pricing, availability, and order history tied to their SAP account — so reordering takes minutes, not phone calls.
Built for the realities of the medical device business.
The user, the buyer, and the payer may all be different.
The clinician using the product may not order it. Pricing may come from a GPO, products may ship to one facility, and invoices may go to another.
Corevist uses the sold-to, ship-to, payer relationships, and business rules already in SAP to ensure each authorized user sees only what belongs to them — their products, contract pricing, orders, shipments, and invoices.
Support consignment, field inventory, and trunk stock.
Medical device inventory doesn’t always follow a standard warehouse-to-customer path. Products may be consigned at hospitals, carried as trunk stock, or consumed during procedures and replenished later.
Corevist supports these workflows using the SAP processes you already run — exposing the right data and actions to the right users.
“Where’s my order?” isn’t a routine question.
A delayed component idles a factory. A missing product needed for tomorrow’s procedure is a different kind of problem.
Corevist gives customers self-service, real-time access to SAP order status, backorders, deliveries, shipment tracking, invoices, and transaction history — including lot and serial information maintained in SAP, where you need it. Customers get answers in seconds. Your CSR team gets out of the order-status business.
“Corevist showed us how their cloud-based platform and agile project management process could get us online quickly. They also addressed our concerns about data security and business rule enforcement.”
—Dale Anderson, CFO
Your customers shouldn't have to understand all this complexity. Your portal should.
Give hospitals, IDNs, distributors, and other channel partners a simpler way to order, replenish, track, and manage their relationship with you — without simplifying the SAP processes behind it.
Launch in 30–90 days
Deliver customer self-service without committing to a multi-year transformation project.
SAP-certified integration
Connect through integration options built specifically for SAP manufacturers.
Managed infrastructure
Corevist handles hosting, monitoring, platform updates, security, and performance.
Ongoing partnership
Work with a team that understands both the customer experience and the SAP processes behind it.