The transition to SAP ecommerce comes with questions, both for internal users and customers. In the case of RDD/EDD, that question is, “Will customers be able to set an RDD (and/or see an EDD) in ecommerce? And if so, will it be accurate?”
Our client came to us with this exact question.
Our answer? Live RDD taken from SAP, displayed in ecommerce. The same data customers would get if they called Customer Service to place a phone order, now displayed live in the ecommerce store.
This is the story of how we delivered on this crucial piece of functionality.