Customers can’t use eCommerce without accurate data from ECC or R/3.
Contract pricing, real-time inventory availability, order and invoice history—all this requires deep integration to SAP ECC if you’re going to display it in eCommerce.
Yet true eCommerce integration to SAP ECC or R/3 is difficult to build in-house, let alone maintain.
Welcome to Corevist Commerce for ECC and R/3.
Real-time integration included for ECC or R/3.
Corevist Commerce leverages your ECC or R/3 data directly, in real time. Every customer automatically gets an up-to-date, personalized experience — no batch updates or manual maintenance required. Because our managed eCommerce solution includes prebuilt ERP integration, you can launch fast without additional IT resources.
✓ Day One Integrated. Corevist Commerce includes prebuilt, configurable integration for SAP ECC or R/3, so your customers get the real-time data they need.
✓ Launch it tomorrow. Our unique implementation methodology ensures your customers get critical functionality (and gives you a roadmap for the future).
✓ We’ve got your back. We manage your ECC eCommerce solution for you, including SAP integration, hosting, support, and growth consulting. We are your trusted advisors.
Ecommerce without real-time ECC/R3 integration is useless.
If you’re going to eliminate phone, fax, and email orders processed by customer service, your eCommerce portal needs to provide all the information that customers can get over the phone. Accurate contract pricing, real-time inventory, available delivery dates, plus order status and credit status—everything must come from ECC or R/3 in real time.
That’s why Corevist Commerce includes comprehensive, prebuilt integration for SAP ECC and R/3. It’s how our solution delivers accurate personalization for every customer, empowering them to buy online and manage their accounts through self-service.
Real-time price and availability checks driven by personalized SAP business rules.
Real-time, error-free order posting to SAP ECC or R/3 with all business rules enforced.
Full order history and real-time status for orders from all channels (phone, fax, email, EDI, eCommerce).
Self-service invoice payments via ACH, credit/debit card, eCheck, and more (with real-time posting to SAP).
No catalog or shopping cart, just the account management portion of Corevist. You can start with Order Tracking (launch in 30 days) and scale up to Corevist Commerce when you’re ready, reusing your Corevist integration to ECC or R/3.
Full order tracking/history for orders from all channels (EDI, fax, etc.)
Full invoice history straight from SAP.
Self-service invoice payments (optional add-on)
Great entry point for transforming customer experience
Every day, we talk to manufacturers who’ve tried (and failed) to launch eCommerce with SAP ECC or R/3 integration. They’ve chosen a solution that has a great user interface but can’t interact with ECC or R/3 in real time. Vendors have promised that their batch-based integration will work. But the solution can’t show real-time data, so customers simply abandon it.
If that sounds like your situation, you need to take action. Irritated customers will continue to call customer service to place and track orders, which drives up your cost to serve. If you’re going to transition to eCommerce integrated to ECC or R/3, your solution must include SAP integration from the start.
An ECC eCommerce solution that customers will actually use.
The digital age has taught your customers to expect seamless self-service through eCommerce. They’ll abandon eCommerce if it doesn’t create confidence through transparent, accurate account information straight from ECC or R/3.
So what do your buyers need in B2B eCommerce?
They need real-time data straight from ECC or R/3 for orders, invoices, and shipments. If their order is going to be delayed, they need to know. They also need the ability to pay off invoices through self-service to keep their accounts in good standing. All that data and logic lives in ECC or R/3 — which means your eCommerce solution requires deep integration to SAP.
This is why we built Corevist.
Let’s make your eCommerce channel “sticky.”
Buyers won’t come back to your eCommerce store if it makes life harder. If they still have to call customer service to place orders or get answers to their questions, then the eCommerce solution isn’t working.
This means your ECC eCommerce store must display real-time account data for every customer, including personalized pricing, inventory availability, credit status, invoice status, and order history. Without total clarity in eCommerce, customers will still call customer service for account management questions. This drives up your cost to serve and undermines the viability of your ECC eCommerce solution.
See the power of Corevist Commerce for ECC or R/3.
Agricultural and forestry equipment manufacturer
Needed scalable eCommerce solution for SAP ECC 6.0
IT staff already at capacity
Blount International needed launch eCommerce for their customers, ECC integration included. Blount also wanted to scale up B2B eCommerce with multiple storefronts on the same architecture—without adding any additional IT resources.
Corevist was the ideal fit. As Blount expanded their B2B eCommerce footprint, they soon grew digital revenue 325%.