Customers can’t use eCommerce without accurate data from ECC or R/3.
Contract pricing, real-time inventory availability, order and invoice history—all this requires deep integration to SAP ECC if you’re going to display it in eCommerce.
Yet true eCommerce integration to SAP ECC or R/3 is difficult to build in-house, let alone maintain.
We take a unique approach to SAP ECC eCommerce.
✓ Day One Integrated. The Corevist Platform includes prebuilt, configurable integration for SAP ECC or R/3, so your customers get the real-time data they need.
✓ Launch it tomorrow. Our unique implementation methodology ensures your customers get critical functionality (and gives you a roadmap for the future).
✓ We’ve got your back. We manage your ECC eCommerce solution for you, including SAP integration, hosting, support, and growth consulting. We are your trusted advisors.
Ecommerce without real-time ECC/R3 integration is useless.
If you’re going to eliminate phone, fax, and email orders processed by customer service, your eCommerce portal needs to provide all the information that customers can get over the phone. Accurate contract pricing, real-time inventory, available delivery dates, plus order status and credit status—everything must come from ECC or R/3 in real time.
hat’s why the Corevist Platform includes comprehensive, prebuilt integration for SAP ECC and R/3. It’s how our solution delivers accurate personalization for every customer, empowering them to buy online and manage their accounts through self-service.
- Real-time price and availability checks driven by personalized SAP business rules.
- Real-time, error-free order posting to SAP ECC or R/3 with all business rules enforced.
- Full order history and real-time status for orders from all channels (phone, fax, email, EDI, eCommerce).
- Self-service invoice payments via ACH, credit/debit card, eCheck, and more (with real-time posting to SAP).
See Corevist’s unique features
Real-time data and logic from ECC or R/3 in your eCommerce portal
Personalized Catalogs
Error-Free Order Posting
Price and Availability
Self-Serve Account Management
Dynamic SAP Reports
Users and Translations
Just need a B2B portal for ECC or R/3?
Check out Corevist Launch.
No catalog or shopping cart, just the invoice and order tracking capabilities of Corevist. You can start with Launch (go live in 30 days) and scale up with online ordering and B2B eCommerce when you’re ready, reusing your Corevist integration to ECC or R/3.
- Full order tracking/history for orders from all channels (EDI, fax, etc.)
- Full invoice history straight from SAP.
- Self-service invoice payments (optional add-on)
- Great entry point for transforming customer experience
Why is ECC integration critical for eCommerce?
Buyers won’t use eCommerce without it.
Every day, we talk to manufacturers who’ve tried (and failed) to launch eCommerce with SAP ECC or R/3 integration. They’ve chosen a solution that has a great user interface but can’t interact with ECC or R/3 in real time. Vendors have promised that their batch-based integration will work. But the solution can’t show real-time data, so customers simply abandon it.
If that sounds like your situation, you need to take action. Irritated customers will continue to call customer service to place and track orders, which drives up your cost to serve. If you’re going to transition to eCommerce integrated to ECC or R/3, your solution must include SAP integration from the start.
An ECC eCommerce solution that customers will actually use.
The digital age has taught your customers to expect seamless self-service through eCommerce. They’ll abandon eCommerce if it doesn’t create confidence through transparent, accurate account information straight from ECC or R/3.
So what do your buyers need in B2B eCommerce?
They need real-time data straight from ECC or R/3 for orders, invoices, and shipments. If their order is going to be delayed, they need to know. They also need the ability to pay off invoices through self-service to keep their accounts in good standing. All that data and logic lives in ECC or R/3 — which means your eCommerce solution requires deep integration to SAP.
This is why we built Corevist.
Let’s make your eCommerce channel “sticky.”
Buyers won’t come back to your eCommerce store if it makes life harder. If they still have to call customer service to place orders or get answers to their questions, then the eCommerce solution isn’t working.
This means your ECC eCommerce store must display real-time account data for every customer, including personalized pricing, inventory availability, credit status, invoice status, and order history. Without total clarity in eCommerce, customers will still call customer service for account management questions. This drives up your cost to serve and undermines the viability of your ECC eCommerce solution.
See the power of B2B eCommerce for ECC or R/3.
- Agricultural and forestry equipment manufacturer
- 1001-5000 employees
- Needed scalable eCommerce solution for SAP ECC 6.0
- IT staff already at capacity
Oregon Tool needed launch eCommerce for their customers, ECC integration included. They also wanted to scale up B2B eCommerce with multiple storefronts on the same architecture—without adding any additional IT resources.
Corevist was the ideal fit. As Oregon Tool expanded their B2B eCommerce footprint, they soon grew digital revenue 325%.
