Handling Innovation Challenges Our friends at Rimini Street recently conducted a study on the challenges CIOs face when it comes to innovation. The study surveyed 900 IT executives evenly distributed between EMEA, APAC, and the Americas. All in all, the … Continued

C/4HANA for B2B ecommerce? At SAPPHIRE 2018, SAP announced the launch of C/4HANA, a suite of CX (customer experience) solutions intended to cover sales, marketing, CRM, and ecommerce. While C/4HANA is not a new product (rather, an approach to data … Continued

GDPR for B2B Companies Note: This article is not legal advice. Consult your legal team to understand the effect which GDPR may have on your business. The dust is settling and the GDPR is now law. In a perfect world, … Continued

Customer portals: Make-or-break From a recent survey on the preferences of 160 B2B buyers, Avionos reports that a customer portal is a critical factor for 97% of procurement officers when they go to select a supplier. For an industry that’s … Continued