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Removing COVID Friction In B2B Payments
B2B Payments Post-COVID For many manufacturers, the COVID-19 pandemic has rewritten every facet of the business—including payments. As Pymnts.com reports, once the pandemic hit, “corporate buyers needed clearer understandings of their payment obligations and greater control over their payment timelines … Continued
COVID Drives B2B Buyers To Self-Service Ordering
In a recent article, McKinsey & Company reported on the impact which the COVID-19 pandemic has had on B2B buyer preferences. McKinsey noted that 66% of B2B decision-makers now believe self-service is more important to customers than traditional sales interactions—up … Continued
What Chinatown Restaurants Can Teach Us About COVID-19 Agility
COVID-19 Agility The COVID-19 pandemic is forcing innovation in all kinds of markets—and these stories have powerful takeaways for manufacturers. For example, NBC News has reported on a nonprofit which is empowering cash-only restaurants in Manhattan’s Chinatown to take electronic … Continued
3 Keys To Forging A New Customer Experience After COVID-19
In their latest B2B Buyer Report, Avionos examines new trends in B2B buyer preferences and the role which B2B eCommerce and Sales reps play in meeting customer needs. The report centers on a survey of 150 B2B buyers in the … Continued
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80% Of B2B Leaders Will Retain New Selling Models After COVID-19
A recent survey from McKinsey & Company, a global consulting firm, uncovered some fascinating trends in the response of B2B decision-makers to the COVID-19 crisis. The respondents included 3,600+ B2B decision-makers at global companies in industrial manufacturing, energy, pharma & … Continued
Right-Sized Digital Transformation In The COVID-19 World
COVID-19 Digital Transformation A recent article in Harvard Business Review, Discovery-Driven Digital Transformation, offers pointed insights for manufacturers in the wake of the COVID-19 pandemic. The authors argue that a massive, totalizing digital transformation is often the wrong path for … Continued
Amazon Is To B2C What COVID-19 Is To B2B
B2B In A Post-COVID World In the same way that Amazon’s success fueled the explosion of the B2C eCommerce market, Covid-19’s supply chain impact is accelerating the adoption of B2B eCommerce. “What do you think of that analogy, Sam?” a … Continued
COVID-19 Impact On Medical B2B eCommerce
Medical eCommerce During COVID-19 The COVID-19 pandemic is shaking up medical eCommerce performance for manufacturers. With elective surgeries on hold while hospitals pivot to COVID-19 treatment, some manufacturers are seeing massive gains, while others are seeing a sharp drop-off. When … Continued
Getting Closer To The B2B Buyer During COVID-19
B2B sales during COVID-19 The COVID-19 pandemic is forcing manufacturers to innovate in their selling models. While this is a painful time for all of us, the pandemic is also forcing manufacturers to get closer to the buyer of product, … Continued
Transitioning Your B2B Sales Force To Working From Home
Coronavirus B2B Sales Transition As traveling B2B sales reps around the world remain grounded due to the coronavirus pandemic, some manufacturers are facing a tough road forward: How do you continue meeting the needs of your buyers without in-person sales … Continued
Economic Uncertainty and B2B Ecommerce Trends
7 Best Practices for B2B Portals
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Selling Direct: 8 Keys for Manufacturers
SAP eCommerce Playbook
SAP B2B eCommerce Playbook
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