While eCommerce and EDI offer a better experience for customers (and a lower cost to serve), some customers may keep emailing PDFs to place orders. Whether they’re exporting PDFs from procurement software, or just following tradition, they may hesitate to adopt other ordering methods.
What if you could automatically post error-free email orders to SAP—without the high cost of manual order review and SAP order entry?
Welcome to Corevist BuyBot.
Extend Corevist Commerce with BuyBot. Our add-on solution reads PDF orders attached to emails. If there are no order errors, BuyBot places the order automatically through your Corevist Commerce infrastructure.
If the order contains errors, BuyBot rejects it and emails the original document to your Customer Service team for review. Your CSRs only deal with problem orders, while BuyBot posts error-free orders to SAP, no human touch required.