Monthly Archives: 
December 2020

Driving Efficiency In Your Customer Service Processes

Reducing waste in customer service In the post-COVID world, manufacturers are grappling with rapid shifts in demand, staffing capacity, and fulfillment capacity. Efficiency is the name of the game to prepare for the next disruption. Many manufacturers depend on phone, … Continued
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Reducing Inefficiency In Your Sales Reps’ Processes

Driving efficiency in your Sales reps’ processes For many manufacturers, legacy order entry methods leave something to be desired. This is true for customers and Sales reps alike. If both customers and reps have to call Customer Service to place … Continued
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