Monthly Archives: 
May 2008

Walk in your customer’s shoes

I don’t believe any organization consciously sets out to abuse their customers. But it amazes me how easy it is to do so when organizations are internally focused.
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Creating pull – first communications with an SAP system

How to create “pull” LeanAgile practitioners know “creating pull” as the way to connect with your clients.  It stands to reason that if real clients are “pulling” you into the market than you’ve got to be honing in on the … Continued
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