Walk in your customer’s shoes
I don’t believe any organization consciously sets out to abuse their customers. But it amazes me how easy it is to do so when organizations are internally focused.
I don’t believe any organization consciously sets out to abuse their customers. But it amazes me how easy it is to do so when organizations are internally focused.
How to create “pull” LeanAgile practitioners know “creating pull” as the way to connect with your clients. It stands to reason that if real clients are “pulling” you into the ...