For manufacturers who’ve implemented SAP variant configuration, a challenge arises in the age of self-service online ordering: How do you empower customers to configure and buy through self-service?
The challenge is complex. Here are 3 things to keep in mind as you craft a self-service solution integrated to SAP VC (Click to jump):
1. Choose an SAP VC integrated solution with a great UX
No doubt about it, SAP variant configuration was designed for internal use. Product attributes are complex, and the number of possible variants is often quite large—with only a subset of those being valid configurations of the product.
SAP VC wasn’t designed for customer interaction. However, it is the ultimate authority on configurable product data.
Therefore, if you’re going to empower customers to configure variants online, you need a secure, foolproof way for them to interact with SAP VC.
This is the thinking behind Corevist Variant Configuration + ConfigAir, integrated to SAP VC. It’s a clean, modern, self-service interface that talks to SAP VC in real time—and provides 3D visualization of the configured product. This inspires buyer confidence and ultimately helps you sell more.
2. Choose a partner who knows SAP (and variant configuration)
While the market is full of B2B eCommerce platforms, most vendors don’t have deep expertise in SAP (let alone the nuances of SAP variant configuration). If you choose a conventional, standalone B2B eCommerce platform, you’ll need a third party to integrate your configurable product experience with SAP VC.
Corevist is different. We are SAP experts with over 300,000 hours of collective experience implementing eCommerce integrated to SAP. What’s more, we’ve partnered with ConfigAir to bring your SAP-VC-integrated user experience to the web channel.
We offer everything you need to get your web channel up and running with configurable products:
- The platform, Corevist Commerce.
- The integration to SAP, including variant configuration.
- The implementation.
- The configurable product experience, for which we use ConfigAir, integrated to Corevist Commerce and SAP variant configuration.
3. Take stock of your SAP VC data before the project starts
Here’s where the Corevist approach stands out. Before any papers are signed, we conduct a technical review call with your SAP specialist(s) to understand how your business works today in SAP. This includes your OTC (order-to-cash) process, plus the way you use SAP variant configuration, if applicable.
This call lays the groundwork for the scope of your project. It also gives you visibility into any clutter or unnecessary complications in your SAP VC configuration. With this information in hand, you can clean up SAP variant configuration as necessary before launching a VC-integrated self-service solution.