Order Tracking Portal

Empower Customers to
Track Orders Online

Give your B2B customers the ability to track orders, line items, shipments, and invoices from all channels, on any device—no phone calls needed. Get 100% accurate data, straight from SAP, and launch in 30 days.
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Offer phenomenal post-order care

Customers shouldn’t have to pick up the phone to track an order, look up an invoice, or get their credit status. That’s why Corevist SAP Order Tracking offers self-service tracking, account management, and credit checks. Your customer service reps can focus on sophisticated tasks, like advising on complex products and building customer relationships, while you reduce your cost to serve.

Crack the Secret of Self-Service

BECOME EASY TO DO BUSINESS WITH

85% of B2B buyers will abandon a supplier with a bad digital experience. Offer self-service tracking capabilities that remove friction for your customers.

BUILD CUSTOMER TRUST

Offer transparent, real-time information for order status, line items, shipments, tracking numbers, and invoices as customers gain confidence in your brand.

REDUCE CUSTOMER SERVICE COSTS

On average, a routine customer service inquiry costs $7-10 when answered by a human. Transfer routine inquiries to self-service and assign reps to higher-value tasks.

PAVE THE WAY FOR B2B ECOMMERCE

Corevist empowers you to start with self-service tracking capabilities, then upgrade to B2B ecommerce when you’re ready. No need to invest in additional infrastructure.

What makes Corevist different?

  •  The self-service tracking portal your customers need
  •  One cloud platform, integrated to SAP ERP
  •  Managed by career experts in SAP (ECC and S/4HANA)
  •  No IT headaches
  •  Launch in 30 days
Explore Corevist Commerce Cloud
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Offer self-service tracking

Self-service tracking

Empower customers to track orders and invoices
on any device, no phone calls needed.

Seamless digital payments

Reduce DSO through self-service digital
payment workflows within your solution.

Real-time price & inventory

Give customers and reps total transparency on
price and inventory quantities.

Built for your ERP

SAP ECC 6.0

Our NetWeaver-certified integration is live on Day 1, providing real-time data without any middleware. The integration also follows you easily to S/4HANA if you’re migrating.

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SAP S/4HANA

Our certified integration for S/4HANA is live on Day 1 with real-time data & no middleware. If you’re migrating from ECC, our integration follows you to S/4HANA with minimal effort.

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“Having live access to their entire account portfolio enables our customers to trust the information they are seeing. They can self-serve immediately.”

—Carey L., Emmerson Packaging

Read Carey’s story

All major carriers supported

Display the documents your customers need

Every business is different. That’s why Corevist order tracking solutions are fully configurable—so you can display the exact information your customers need.

  • Manage tracking numbers at the header, item, delivery, shipment, or handling unit level.
  • Email advanced shipment notifications to let customers know their delivery is on its way.
  • Allow your customers to see attachments (i.e. XLS, PDF, Word and XML) that are associated with the order, invoice, or delivery in SAP Global Object Services (GOS).
Explore Corevist Commerce Cloud

Trusted by 180,000 users around the globe

  • Over $2 billion in order value processed every year
  • Cloud-native, multi-tenant SaaS technology
  • 49 SAP-certified ERP integration points
  • 30, 60, 90-day implementations
  • Fully managed solutions
  • Built and maintained by SAP experts

With out-of-the-box, integrated B2B eCommerce solutions, Corevist Commerce Cloud empowers SAP companies to compete online while retaining the focus on their core business.

Explore Corevist Commerce Cloud

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