Every customer sees the right products, pricing and real-time inventory—all based on the B2B business rules defined in SAP.
SAP B2B eCommerce
Abolish phone, fax and email ordering with error-free B2B order posting to SAP—all relevant business rules natively enforced.
Abolish routine customer service inquiries. Our SAP B2B portal gives customers access to all orders, shipments and invoices.
Empower your customers to pay off invoices online. Real-time account clearing in SAP gives customers accurate data in the portal.
Our SAP B2B eCommerce solution gives your Marketing department full control of product content and presentation. That means your Marketing team gets all the tools they need to drive real revenue growth through B2B eCommerce:
- Configure your product presentation
- Upload product photos, videos, & rich content
- Configure your cross-sell/upsell relationships
- Add downloadable product assets like spec sheets, user manuals, & more
Your Marketing team can control these aspects manually, or through batch sync from SAP. Corevist supports both workflows.
Most manufacturers’ IT teams have enough on their plates already. If B2B eCommerce is going to work, with SAP integration… well, that’s a tall order. You’ll need 3 systems (SAP, B2B eCommerce, and integration middleware) controlling 3 duplicate datasets (your SAP business rules).
Corevist eliminates these issues. Our SAP B2B solution includes prebuilt, configurable integration to your SAP ERP system. We integrate directly, which means no middleware (and no duplicate systems).
In fact, we like to say Corevist functions as a window into your SAP system. Make a change to relevant business rules in SAP, and your B2B eCommerce store will reflect those changes immediately. SAP remains the system of record, and it drives your B2B eCommerce business rules automatically.
Our architecture allows IT teams to stick to their core competency—SAP. Since Corevist’s solution is cloud-based, and since it includes integration, we manage the ongoing health of your SAP integration so you can focus on your business.
In a B2B scenario, transactions are often processed via net 30/60/90 terms. Invoice reconciliation depends on manual processes (and phone/fax/email communication).
Corevist’s SAP B2B portal is designed to alleviate the friction inherent in these processes. It gives your distribution partners access to their full invoice history, invoice status, and credit status. With an optional add-on, Corevist also empowers your distribution partners to select and pay down invoices online, through self-service, with full support for your preferred payment methods (e.g. credit/debit cards, eCheck, ACH transfer, Paypal, and more).
Your Accounts Receivable team will love this.
With customers maintaining their own credit via electronic invoice selection and payment, your ar team is freed up from the minutiae of routine account management. They can focus on higher-value tasks, while your customers enjoy full control of their account standing. With the ability to pay down invoices, they can get their accounts off credit block, which frees them up to go on placing orders.
In 12 years’ experience, we’ve learned that the best SAP B2B web channels are flexible. They’re built not only for customers, but for Sales, too.
Not every market segment or geography is a good candidate for self-service B2B eCommerce. These markets typically depend on in-person meetings between Sales reps and customers. The relationship is key to the customer’s trust, and Sales reps offer a huge asset in reaching these segments.
So why not empower your mobile Sales reps with a B2B portal integrated to SAP?
A solution like this gives your Sales reps everything they need to place orders on behalf of customers:
- Account selection (all the rep’s assigned customers are mapped from SAP automatically)
- Personalized catalog for each assigned customer
- 100% accurate pricing, ATP calculations, & more for each assigned customer
- On-behalf-of order placement/quote request placement
- On-behalf-of account management (full order & invoice history for each assigned customer)
Empowered Sales reps are the lifeblood of your business. Give them the SAP-integrated B2B portal they need to delight your customers and grow revenue.
An SAP B2B portal isn’t complete without post-order care.
This is where many B2C-focused eCommerce platforms fall short. Because they weren’t designed for the needs of B2B manufacturers on SAP, they have no OOTB capacity for customer self-service.
Corevist’s SAP B2B solution includes full order history, order status/tracking, invoice history, and more—everything your B2B buyers need from SAP to manage their accounts.
As you transition customers to your SAP B2B portal for routine post-order care, you’ll free up your Customer Service reps (CSRs) to work on higher-value tasks. The result is a more efficient operation (and highly satisfied customers).
Under other models, B2B eCommerce with SAP integration isn’t scalable. If you rely on middleware and custom SAP integration that’s built from the ground up, you’ll have to rebuild that architecture for every separate eCommerce instance.
Corevist is different.
If you have one global SAP instance (or if your separate SAP systems are templatized), you can reuse your Corevist integration architecture in each sales area, geography, or brand where you need to launch a B2B portal with SAP integration.