Comparing
hybris vs. Magento?

 

Here’s What You Need To Know.

Corevist Commerce covers Magento +
customer dashboard + real-time SAP integration.

 

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SAP Hybris vs. Magento In A Nutshell.

 

If you’re comparing SAP hybris vs. Magento, consider this: hybris doesn’t include SAP integration out of the box. That has far-reaching consequences for implementation cost, time to market, user experience, and more.

Corevist Commerce offers a welcome alternative. Our platform covers every step of the customer journey, from a world-class Magento user experience, to checkout, payments, and customer dashboard, all with real-time SAP data included out of the box.

 

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Magento vs. hybris

Here are the details:

DEPLOYMENT MODEL:

Corevist + Magento hybris
Open Source? Yes/No No
Cloud-Based? Yes Yes/No
Out of the box? Yes Yes

OOTB CORE PRODUCT INCLUDES:

Corevist + Magento hybris
Content management system Yes Yes
Mobile friendly Yes Yes
User behavior analytics Yes No
Scalable Yes Yes
Real-time SAP integration Yes No
GDPR compliant Yes Unknown

ADD-ONS AVAILABLE:

Corevist + Magento hybris
Real-time SAP-integrated customer dashboard Yes No
Real-time SAP CPQ configurator Yes No

COST/TIME-TO-MARKET:

Corevist + Magento hybris
Implementation cost $100k – $150k $880k
Annual cost of ownership $20k – $200k $1.9M
Transaction fees No No
Time to market <90 days 9-18 months

Source: B2B Ecommerce Platform Comparison Chart

Let’s look at Magento vs. hybris.

 

Whether you’re comparing hybris to Magento Community Edition or Enterprise, Corevist Commerce handles it all—your Magento storefront, checkout, payments, and customer dashboard.

 

Community Edition is Magento’s open source offering, while Enterprise is the company’s licensed SaaS version. Either way, if you’re looking at SAP hybris vs. Magento, Corevist Commerce is your path to Magento ecommerce + customer dashboard. The Corevist Commerce suite covers the entire customer journey, from a Magento catalog to checkout, self-service e-payments, and customer dashboard with full order history regardless of channel—all with real-time SAP data. You won’t find that in hybris out of the box.

 

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Magento vs. Hybris:

How is the Corevist solution different?

With real-time SAP integration, we extend Magento to cover all 4 steps of the customer journey.

1. World-Class Magento Browsing

If you’re evaluating SAP hybris vs. Magento, you know you need powerful, intelligent browsing capabilities. With a Magento catalog integrated to SAP in real time, Corevist Commerce offers world-class user experience for your customers. Give them rich content, intelligent search, and cross-selling/upselling for related products—all in a beautiful, easy-to-use front end design that’s fully customizable and mobile-friendly.

 

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2. Corevist Commerce eCart

Your customers need live SAP data in the cart when they go to modify and place orders. Our eCart module extends your user experience beyond the Magento catalog to a cart solution that works for manufacturers. With a crystal-clear window into your SAP ordering rules, Corevist eCart allows your users to:

  • Get real-time pricing and minimum quantities
  • Place quotes and orders online
  • See real-time availability of products
  • Save shopping carts for frequent orders
  • Bulk upload CSV files for complex orders
  • Offer self-service product configuration with our web store product configurator.

 

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3. Corevist Commerce ePayments

Our ePay module empowers users to pay for orders and manage their accounts through self-service. With ePay, users can pay instantly via credit card, ACH transfer, or invoice. ePay is a crucial component of your enterprise ecommerce solution, ensuring your buyers can complete their orders without friction.

With real-time data on their account standing (straight from SAP), users can also pay down outstanding invoices, too. This allows them to get their account back into good standing to place new orders.

 

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4. Corevist Commerce Customer Dashboard

Our eTrack module offers 24×7 order status visibility to your customers—regardless of how the order was placed. eTrack rounds out your Corevist Commerce solution with self-service order tracking. Give your current customers, dealers, distributors and sales reps the ability to:

  • track open orders from all channels (ecommerce, email, phone, fax, EDI)
  • analyze their purchasing history with you
  • see open invoices and account balances
  • download and reprint order related documents.

 

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That’s 4 simple steps for your customers:

Login

Your Magento users are validated against information in SAP® at login. Once logged in, your customers only see what they’re supposed to see… based on the business rules you set in SAP®.

Browse

Even if you manufacture and support multiple brands, your Magento ecommerce users will see their own personalized online catalog, with the right branding and the appropriate product & price based on SAP®.

Self-Serve

Corevist’s ecommerce platform provides a real-time window into your business data in SAP. That means all of the information displayed on your ecommerce site is up to date and accurate in real time.

Check Out

Corevist’s ecommerce platform includes a powerful, SAP®-integrated shopping cart and customer dashbaord. This ensures real-time inventory, self-service account management, and much more.

Magento vs. hybris: 5 Lessons Learned

Corevist CEO Sam Bayer Weighs In

The reality is that often, even after an integration, SAP® ERP and hybris/Magento are two separate, not designed with each other in mind, standalone enterprise systems.  While SAP® ERP has finally acquiesced that it is not in the business of delivering a rich user experience to website users, the e-commerce platforms have made no such admission with regards to their ability to manage the commercial aspects of the e-commerce transactions.

Therein lies the rub when you’re evaluating hybris vs Magento.

When marketing organizations bring in a hybris SAP integration (or Magento, which we prefer) to solve the rich user experience problem, they drop the “integration to SAP®” challenge on the doorstep of IT like an abandoned infant at an orphanage.

The solution?

Duplicate everything that’s in SAP® onto the eCommerce platforms, whether hybris or Magento.  Duplicate everything.  Customers, products, pricing, inventory, credit rules, freight selections, deliveries, order documents, etc.

Everything.

That is not “Integration”.  That’s “duplicate and synchronize”.  Which, by the way, may very well make sense in the B2C scenarios where data isn’t very complicated (as opposed to B2B contract pricing) nor is it very volatile. But it certainly doesn’t work for the B2B world!

That’s two separate systems operating separately.  “Separate but equal” was a very expensive, and ultimately losing political doctrine in America’s historical attempts to integrate our society.  Maybe the technology industry should study history?

Keep that in mind as you evaluate hybris vs Magento. But now let’s move to Lesson #2…

…when complicated ones earn more money.

The simple truth is that System Integrators get paid to sell bodies.  The more the better.  And if you can sell low cost off-shore bodies and use these engagements to get a client to fund their training, all the better.  It’s all about the billable hours.  These Magento/hybris SAP integration projects are like manna from heaven for System Integrators.  Big juicy nutritious projects that can feed large organizations for long periods of time. Yummy.

I just interviewed a developer in Latin America who was on a hybris SAP integration project for the past 2.5 years.  At its peak, 30 people were on the Accenture led project with 15 working remotely from India.  A staff of 12 remain to handle post GoLive support.

Yummy.

Duplication = higher cost. Keep that in mind as you’re evaluating SAP hybris vs. Magento.

Buying SAP®’s solution is a safe bet.

It may be more expensive.  It may not fulfill all of the requirements.  It may be more complex.  It may be late in getting released.  But eventually,  SAP® (and its ecosystem) will deliver the goods.  I wonder how all of those Web Channel Experience Management customers feel about that?  My conversations with them are that the hybris SAP integration not only didn’t deliver the eCommerce goods, they set them back years and millions of dollars on their digital commerce journeys.

If you have spare money and time (see Lesson #2)… then all is good.

Our experiences at Corevist are that most B2B manufacturers don’t have a lot of loose change or resources hanging around.

Keep that in mind as you evaluate hybris vs Magento…

The worst thing you can do when presented with the challenge of automating a complicated business solution is to automate it.  The first step of any digital commerce project should always be to truly understand what the users want and how you can simplify the business processes and rules to reduce the friction in giving it to them.

Referring back to that 30 person Accenture project I referenced in Lesson #2, for all orders that are placed on the hybris-SAP-integrated website that aren’t well-formed (missing/bad data), the user gets a “gentle” message that their order was received and it gets put into a “special exception queue” for Customer Service Representatives to deal with.  That’s not much different than your standard EDI scenario.  In fact, it’s exactly the same, although the user thinks they are placing an order on an eCommerce website.

If you integrated with SAP® in real time and provided the user with useful feedback to correct their order right then and there everything is simpler and flows through the system quicker.

Don’t automate a bad process.  Simplify it first.

Hint: the best way to do this is with a real-time Magento-SAP integration. Keep that in mind as you evaluate hybris vs Magento.

I wish I had a buck for every time I heard a user say, “I hope you have a ‘quick order’ feature on that new website of yours because that fancy catalog, while pretty… it’s just going to slow me down”.  In fact, taking another page out of that aforementioned Accenture project, after 2 years of development effort, the majority of the website’s users still phone in their orders but love to go to the web to track them.  Why spend 30 man years delivering functionality that your regular users don’t want?  I’ll tell you why, because the Marketing organization thinks that the web channel is primarily going to be used to market to their customers.  Attract new business.  When in fact, the web channel is first and foremost a vehicle to become easier to do business with (ETDBW).  Focus on that first and good things will happen.

Once again, a real-time integration wins the day–and as far as hybris vs Magento, only Magento can be integrated in real time with SAP (via Corevist).

When you’re comparing SAP hybris vs. Magento, where do you start?

In the world of SAP B2B companies, the hybris vs. Magento question should always begin with an evaluation of SAP integration capabilities. But why does a hybris integration vs. a Magento integration matter so much? Because not all integrations are created equal. In fact, some “integrations” don’t integrate at all.

Here, I share 5 lessons learned from hybris vs. Magento-SAP integrations. I’ll give you some caveats to consider as you evaluate solutions, and I’ll point out some tough lessons.

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Don’t settle for a lack of integration with hybris.

 

The 4 steps of the customer journey need real-time integration to SAP.

We settle the SAP hybris vs. Magento question with better UX and lower maintenance.

For companies running SAP ERP, most Magento or hybris solutions depend on middleware and batch updates to keep ERP and ecommerce in sync. This is fine for data points with low refresh rates (like SKU attributes, related products, etc). But what about inventory availability and ATP (available to promise) calculations? These are critical for a friction-free customer experience. They change in real time–and they’re just two examples.

Corevist Commerce loads live SAP data in your ecommerce + customer dashboard solution. That means no data duplication, no middleware, and no redundant systems (which drive up the cost of doing business).

a

We settle the hybris vs. Magento question with real-time SAP data.

Unlike hybris, Magento + Corevist Commerce acts as a window into your SAP system.

No middleware, no friction between ecommerce and ERP—because Corevist Commerce is built SAP-first. That means real-time integration to SAP ERP right out of the box. No data duplication, no batch synchronization, and no order errors.

We support: 

  • SAP ECC
  • SAP All-in-One
  • SAP R/3
  • SAP ECC on HANA
  • SAP S/4

When you choose Corevist + Magento over hybris, you get:

Corevist Commerce supports independent user interface design for your Magento storefront(s). That means your design team is free to customize the look and feel of your Magento ecommerce front end to suit your needs.

 

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Your customers will only see what they’re supposed to see, based on the business rules you set in SAP®. You can create customized micro-catalogs for individual customers or groups of customers. As customers log in, they are automatically routed to the right Magento ecommerce catalog, with the right products and pricing based on your business rules—functionality you won’t get with hybris out of the box.

 

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Unlike hybris, the Magento + Corevist solution allows your customers to see real-time availability straight from SAP®.  What’s more, web transactions in Magento, unlike hybris, deplete your SAP® inventory in real time. Also, any stock update in SAP® simultaneously updates the stock in your Magento storefront (also not available in hybris out of the box). If an item is out of stock, and an estimated arrival date exists in SAP®, you can choose to show that to your web customers.

 

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Our SAP®-integrated shopping cart and checkout process ensures that all SAP® ordering rules, freight and tax calculations are executed as transactions are processed, in real time — eliminating any errors or data inconsistencies.

 

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Informed customers are satisfied customers. Give your dealers, distributors and sales reps real-time, self-service access to the questions they ask the most, like “Where is my order?”, “When will it arrive?”, and “Can I have another copy of that invoice?”.

 

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Special Prices or discounts for a particular period can be assigned to particular customers, customer groups, items, or item groups from SAP® and immediately reflected in your Magento storefront and Corevist eCart.

Discounts made in the web shop are taken into account in SAP® and reflected on the sales order.

 

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Using our system, your customers can pay open invoices using e-check, ACH, or a credit card and payments are posted directly in SAP®.

 

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Corevist’s cloud-based solution enables you to have your new web sales channel up and running in a short time. With minimal up-front implementation costs, your ROI becomes achievable in a few months through Corevist + Magento, as opposed to hybris, which typically has 9-18mo. implementation times.

Once Corevist establishes a secure connection to your SAP® system, we leverage all of the work you have done and ensure that SAP® remains your system of record.

Our servers are colocated at Windstream, a SSAE 16, SOC 1, Type II compliant data center. Windstream’s data centers are built to a 2N power distribution design standard and feature dedicated redundant elements from top to bottom.

We establish a secure HTTPS connection with your customers, provide a fully redundant, no-single-point-of-failure infrastructure, and connect with you via a secure virtual private network. Our Service Level Agreement includes a guarantee of 99.9% up time.

 

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“The solution is easy and quick to implement, with a great integration with SAP. The Corevist team provides great support and engagement on projects.”

 

–Jean-Marie Genicot, European IS Mgr., BLOUNT Europe SA

 

Real manufacturers choose Magento + Corevist over hybris.

 

Blount International needed to get online with e-commerce. Their customers, distributors, and dealers all wanted an easier way to order. World-class ecommerce + dashboard, real-time integration to SAP—Blount needed it all.

 

Learn how Corevist Commerce delivered.

 

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See more ecommerce solutions we’ve built.

Click to download a case study:

PARI, global medical supplies manufacturer, partnered with Corevist to launch their new enterprise ecommerce solution.

→ Download now

 
 

 

Mannington Mills, leading manufacturer of flooring, grew sales 150% with our enterprise ecommerce platform.

→ Download now

LORD Corporation needed a new enterprise ecommerce solution due to the sunsetting of their old platform. Here’s how we delivered.

→ Download now

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