SAP ecommerce improves the bottom line Is there a direct correlation between providing our SAP Integrated Webshop to your customers and the performance of your company?  Well, I’ve always felt ...

The difficulty of providing order tracking It’s not often that you see a press release dedicated to celebrating the addition of an Order Tracking capability to a manufacturer’s website.  In ...

Sorting out distribution Last week I posted on a problem that I had uncovered with the Thule Distribution Channel.  I was desperately in need of finding a replacement key for ...

There is a right way, and a wrong way, for a Brand Owner to deal with channel conflict.

When servers go down Let’s start this post off by saying it’s really not a good thing for anyone (except maybe the blogosphere) that Amazon’s Elastic Compute Cloud (EC2) service ...

When the Oracle speaks, you have to listen. So when “Reinventing the Web Channel to Maximize Sales and Customer Satisfaction” by Oracle’s recently purchased ATG product line came across my ...