b2b2dot0 SAP ecommerce Net Promoter Score

By |2018-08-14T09:50:35-04:00February 15, 2011|Founder's Blog|

b2b2dot0’s NPS A company’s Net Promoter Score (NPS) is a measure of customer satisfaction and loyalty.  It is based on your customer’s answer to a single simple question: “How likely ...