Are You Facing Your Customers’ Pain?
The latest B2B Buyer Report from Avionos has some powerful takeaways for B2B companies. Avionos surveyed B2B buyers in several industries and found a heightened sense of pain when it ...
Making Life Easier For Warehousing Customers
Packaging manufacturers face complex challenges when it comes to B2B eCommerce. For customers with warehousing terms, the process of determining requirements, placing orders, and releasing stock is fairly complex. Today’s ...
How Packaging Companies Win With B2B eCommerce
Packaging companies face unique challenges when they look at B2B eCommerce. From customer-specific SKUs, to warehousing agreements for ordering and fulfillment, it’s hard to imagine how B2B eCommerce might work ...
Is B2B Shopping Really Like B2C?
Raise your hand if you’ve ever heard that all B2B eCommerce websites need to provide an Amazon-style experience. If you haven’t heard this, you will! It’s one of the most ...
Taking The Friction Out Of EDI Inventory Checks
Long before B2B eCommerce, there was EDI (electronic data interchange). This technology has served large organizations for decades, facilitating inventory inquiries, order placement, status checks, and more. For many organizations, ...
Manufacturing Customer Service: Balancing The Shift To Digital
There’s a big shift underway in manufacturing customer service. When it comes to routine inquiries about pricing, orders, and invoices, some customers are tired of phone, fax, and email interaction. ...