Is B2B Shopping Really Like B2C?
Raise your hand if you’ve ever heard that all B2B eCommerce websites need to provide an Amazon-style experience. If you haven’t heard this, you will! It’s one of the most ...
Taking The Friction Out Of EDI Inventory Checks
Long before B2B eCommerce, there was EDI (electronic data interchange). This technology has served large organizations for decades, facilitating inventory inquiries, order placement, status checks, and more. For many organizations, ...
Manufacturing Customer Service: Balancing The Shift To Digital
There’s a big shift underway in manufacturing customer service. When it comes to routine inquiries about pricing, orders, and invoices, some customers are tired of phone, fax, and email interaction. ...
3 Takeaways From The Reported Sunsetting Of Oracle Commerce Cloud
In a recent LinkedIn post, industry expert Andy Hoar discussed the reported sunsetting of Oracle Commerce Cloud. While Oracle hasn’t announced anything, it's worth noting that Andy Hoar has confirmed ...
B2B Ecommerce Best Practices For Manufacturers
First published Oct 22, 2019. Revised Sept 6, 2022. Manufacturers struggle to define best practices in B2B eCommerce. There's plenty of digital ink spilled on the topic, but most of ...
How Manufacturers Can Fix B2B eCommerce UX Problems
Some manufacturers are taking it on the chin when it comes to B2B eCommerce. In a recent survey of 250 B2B mystery buyers, DigitalCommerce360 exposed some uncomfortable trends. Buyers had ...
