Order Placement & Reorders

Customers place orders and repeat past purchases in clicks.

Your customers get

• 
  Place new orders and repeat past purchases in clicks
• 
  Full order history with one-click reordering
• 
  Order via catalog browse, SKU entry, or bulk CSV upload

You get

• 
  Orders post directly to SAP — no rekeying, no lost orders
• 
  Customers self-serve 24/7 instead of emailing your team
• 
  Every order validated against SAP pricing, credit, and ATP

Pricing & Availability

Your customers check prices, inventory, and ATP from their dashboard.

Your customers get

• 
  Quick price & availability check from their dashboard
• 
  Personalized ATP based on SAP configuration
• 
  Consistent pricing across catalog, cart, and checkout

You get

• 
  Reduced customer service calls for routine lookups
• 
  No middleware — prices come straight from SAP
• 
  Support for complex, customer-specific pricing rules

Omnichannel Order Tracking

Customers see every order in one place.

Your customers get

• 
  Full visibility for orders from all channels (phone, fax, email, EDI, web)
• 
  Detailed order status — line items, fulfillment, pricing, PO number
• 
  Shipment status and carrier tracking links

You get

• 
  Reduced customer service workload on order status inquiries
• 
  All tracking data sourced from SAP — no separate systems to maintain

Invoices & Payments

Customers access invoices, pay online, and view account statements.

Your customers get

• 
  Access invoices and account statements anytime
• 
  Pay online with credit terms or card payments
• 
  View open balances and payment history

You get

• 
  Automatic remittance posting to SAP
• 
  Reduced DSO and faster cash collection
• 
  No more emailing invoices or chasing payments

Product Catalog

Personalized catalogs with contract pricing, product restrictions, and rich content driven by SAP master data with optional PIM integration.

Your customers get

• 
  Personalized, customer-specific product catalog
• 
  Search and filter by attributes, categories, and SKUs
• 
  Contract pricing and product restrictions enforced automatically

You get

• 
  Catalog driven by SAP master data — no duplicate maintenance
• 
  PIM integration supported for rich product content
• 
  Customer education that drives self-service ordering

Dynamic SAP Reports

Customers and internal users interact with SAP reports in real time

Your customers get

• 
  Interact with SAP reports in real time
• 
  TFilter and export data without calling a rep
• 
  Access reports tailored to their account

You get

• 
  Internal users get the same self-service reporting
• 
  Support for standard or custom SAP reports
• 
  Reduced ad-hoc reporting requests

User & Admin Controls

Admin users manage their own team’s access with role-based permissions. Multi-language support and translation tools built in.

Your customers get

• 
  Admin users manage their own team’s access
• 
  Role-based permissions and multi-user support
• 
  Multi-language support with translation management

You get

• 
  Customers self-administer users — less IT overhead
• 
  Granular access controls aligned
  to SAP authorization
• 
  Global-ready with built-in translation tools