Are You Wasting Resources On Routine Post-Order Care?
Benchmark your cost of post-order care How much waste is baked into your Customer Service process? Simply put, if you’re depending on phone calls and emails to Customer Service reps ...
Benchmark your cost of post-order care How much waste is baked into your Customer Service process? Simply put, if you’re depending on phone calls and emails to Customer Service reps ...
True confessions from dealers & distributors At Corevist, our software is designed to simplify manufacturers’ interactions with their dealers and distributors. To make that a reality, we constantly strive for ...
Parts Industries & eCommerce B2B eCommerce is nothing if not disruptive. This is especially true in spare parts industries. From automotive to industrial and everything in between, parts manufacturers are ...
Who is Mary? She’s one of your most senior Customer Service Representatives. She’s been working at your company for 20+ years. She loves your most important clients, and they love ...
S/4HANA plus integrated eCommerce With SAP ECC 6.0 reaching end-of-life in 2025, manufacturers are making plans for the continuity of their ERP systems. Companies on ECC have two high-level options: ...
Reflections on Corevist's NRR (net recurring revenue) All SaaS companies are constantly evaluating their churn (the rate at which clients leave). Where churn is low, customer loyalty is high. The ...