The Value of SAP Order Status According to Google
Order status checks matter Over the last several months, we’ve had several ...
The Evolution of b2b2dot0’s Client Services
Support at b2b2dot0 Last September I wrote a post entitled “Customer Support ...
Hertz Gets Social Media!
Hertz: A case study in great customer service On January 9th I ...
Taking SAP B2B eCommerce Websites Internationally
When B2B ecommerce goes international We spent the better part of 2009 ...
Hertz Encounters of the Bizarre Kind
When websites go down Every so often I have a customer service ...
SAP Divests the EcoHub to Their User Groups
SAP’s ecosystem control I would love to see that press release title ...