From spotting the problem, like manual order entry or an aging portal, to comparing platforms and building your business case: everything manufacturers need to modernize order management on SAP.
B2B manufacturers do not always need full ecommerce. See how customer self service, ecommerce, and the middle ground fit different digital buying needs.
Read more
The short answer: At most B2B manufacturers, the single largest driver of customer service workload is routine order-status and invoice lookups — customers calling or emailing to ask "where's my order?" and "can you resend that invoice?" Moving those routine lookups to a self-service portal removes the bulk of inbound contacts without adding staff. In a sample of 13 manufacturers,[…]
B2B manufacturers do not always need full ecommerce. See how customer self service, ecommerce, and the middle ground fit different digital buying needs.
I run a software company. You should've asked these questions before you bought.
SAP ATP determines what can actually be promised, but most customers can’t access it.
Tool sprawl is turning CSRs into human APIs. If a portal or AI project doesn’t eliminate steps, reduce system touchpoints, and improve FCR, AHT, CSAT, or deflection, it’s decoration—not progress.
A 2026 positioning analysis of leading B2B platforms, evaluating which vendors clearly emphasize ERP-centered operational self-service for manufacturers, not just digital commerce.
The real risk isn’t the platform you choose, it’s misdiagnosing the problem you’re trying to solve.
A candid perspective on build vs. buy and the long-term implications of each path.
SAP ATP (Available to promise) is a real-time availability check in SAP SD and S/4HANA that determines whether a requested product quantity can be confirmed for delivery on a specific date. It evaluates current stock, planned receipts, and existing commitments to provide an accurate order confirmation.
RALEIGH, N.C. – Corevist, a provider of SAP-integrated B2B eCommerce solutions, today announced a live virtual webinar examining how manufacturers are adopting artificial intelligence across commercial, operational, and security workflows. The session, “AI in Manufacturing: From Strategy to Security to Real-World ROI,” will be held on Tuesday, December 9, 2025 at 2:00 PM ET.
Your Org Chart Is Lying To You In the next few years, a surprising number of boxes on the org […]
How AI Can Improve Customer Experience in B2B eCommerce There are countless ways AI can elevate the B2B customer experience. […]