Investing in a B2B e-commerce platform is a powerful way to enhance operational efficiency, scale revenue, and improve customer satisfaction. However, many businesses fall short in one critical area: user adoption. Without a strategy to engage and retain users, even the best platforms can fail to deliver their full potential. Far too often, businesses focus on the technical implementation of[…]

The Purchasing Managers' Index (PMI) is a vital economic indicator for manufacturing decision-makers, reflecting the financial health and business confidence in the sector. A PMI above 50 signals expansion, while below 50 indicates contraction. When the PMI dips, it can signal challenging times ahead—leading to tighter budgets and postponed investments in new solutions. However, strategic approaches can help manufacturers navigate[…]

In the dynamic world of business, where every investment is scrutinized for its return, achieving a swift Return on Investment (ROI) is paramount. Shortening the Time to Value (TTV) period is a key factor in realizing a greater and faster ROI. In this blog post, we'll explore why a shorter TTV is essential for businesses and how you can achieve[…]

In the world of business-to-business (B2B) ecommerce, managing costs is paramount to maintaining profitability and competitiveness. B2B ecommerce has revolutionized the way companies conduct transactions, but it has also introduced new cost drivers that require careful attention. In this blog post, we'll explore some of the common causes of cost drivers in B2B ecommerce and discuss strategies to mitigate them.

In the world of ecommerce, the traditional view of costs as expenses to be minimized is evolving. A new perspective is emerging—one that sees ecommerce costs not as financial burdens but as strategic investments with the potential for significant returns. In this blog post, we'll explore this shift in mindset and how redefining ecommerce costs as investments can drive growth,[…]

So you’ve launched your B2B ecommerce portal. Now what? The journey doesn't end with your launch. In fact, that’s just the beginning. Most of our clients implement a B2B ecommerce portal with specific goals in mind: increasing revenue without increasing cost, reducing customer service time spent on handling orders, enabling 24x7 self service, and so on. But these gains are[…]

In a complex organization, B2B ecommerce won’t succeed without an organizational culture that supports it. But that culture won’t reach its full potential without help. It needs to be curated. This means building bridges with other stakeholders, communicating the value of B2B ecommerce, and explaining what it means for each person’s department and their KPIs.

Everyone wants to get paid faster. In today’s uncertain economic climate, it’s essential that customers pay on time so your cashflow doesn’t suffer.  But paper-based payments can’t really keep up with the needs of modern B2B organizations, particularly in this challenging economy. In a recent infographic, DigitalCommerce360 shared research from Deloitte on the impact of traditional payment methods in B2B.[…]

When you’re calculating B2B ecommerce ROI, it’s not enough to look at the simple cost of the solution and the revenue it generates. These are key components in the calculation, but they’re not the whole story. In fact, some of the most significant factors in ROI are difficult to measure. Things like cross-channel assists and technical debt avoided—how do you[…]

At a high level, ROI calculations may appear to be simple in the world of B2B eCommerce. Don’t you just divide net B2B eCommerce revenue by the cost of the solution, then turn that into a percentage?

The world of SAP B2B eCommerce is complex. People from multiple departments have problems that B2B eCommerce can solve—but the project can also introduce new problems for each department if you don't have a methodology for taking everyone's needs into account. Whatever your role in the project, it’s important to understand who the other stakeholders are, whether they're internal or[…]