Start with what you want to accomplish.
Visibility vs. Action
Is the goal simply to reduce “where’s my order?” and invoice requests, or do customers also need to complete tasks on their own — like paying a balance, reordering, or placing a new order?
Portal vs. Commerce
Are you trying to make life easier for existing customers, or build a broader digital selling experience? Customer self-service and enterprise commerce can overlap, but they solve very different business problems.
Scope vs. Simplicity
How much change does the problem really justify? Broader requirements can call for a broader platform, but a focused need may be better served by a faster, simpler implementation with less ongoing ownership.
Where each platform fits.
The digital commerce spectrum describes how broadly a platform supports the online customer experience, from focused self-service to full-scale digital commerce. These four platforms sit at different points along that spectrum.
Best fit by use case.
| COMPARISON | SAP B2B SELF-SERVICE PORTAL |
COREVIST ESSENTIAL |
COREVIST PROFESSIONAL |
SAP COMMERCE CLOUD |
|---|---|---|---|---|
| SAP-owned post-purchase portal | Best fit | SAP partner solution | SAP partner solution | More than you need |
| Orders, shipments, invoices & online payment | Partial fit. Payment not included | Best fit | More than you need | More than you need |
| B2B ordering using SAP pricing & availability | Not included | Not included | Best fit | More than you need |
| Complex, global or highly customized digital commerce | Not the focus | Not the focus | Not the focus | Best fit |
|
COMPARISON
|
SAP B2B
PORTAL
|
COREVIST
ESSENTIAL
|
COREVIST
PRO
|
SAP
CX
|
|---|---|---|---|---|
| SAP-owned post-purchase portal | Best fit |
Partner solution |
Partner solution |
More than needed |
| Orders, shipments, invoices & online payment | Partial fit No payment |
Best fit |
More than needed |
More than needed |
| B2B ordering using SAP pricing & availability | Not included |
Not included |
Best fit |
More than needed |
| Complex, global or highly customized digital commerce | Not the focus |
Not the focus |
Not the focus |
Best fit |
Standard capabilities.
| CAPABILITY | SAP B2B SELF-SERVICE PORTAL |
COREVIST ESSENTIAL |
COREVIST PROFESSIONAL |
SAP COMMERCE CLOUD |
|---|---|---|---|---|
| Orders & invoices | Included | Included | Included | Included |
| Shipment / delivery visibility | Included | Included | Included | Included |
| Online invoice payment | Not included | Included | Included | Included |
| Credit & account information | Not included | Included | Included | Included |
| SAP reporting | Not included | Included | Included | Included |
| B2B order placement | Not included | Not included | Included | Included |
| Customer-specific pricing & ATP | Not included | Not included | Included | Included |
| Customer-specific catalogs | Not included | Not included | Included | Included |
| Quick order / reorder | Not included | Not included | Included | Included |
| Quote-to-order | Not included | Not included | Included | Included |
| Advanced product discovery & merchandising | Not included | Not included | Not included | Included |
| CAPABILITY |
SAP B2B
PORTAL
SAP B2B Self-Service Portal
|
COREVIST
ESSENTIAL
Corevist Essential
|
COREVIST
PRO
Corevist Professional
|
SAP
CX
SAP Commerce Cloud
|
|---|---|---|---|---|
| Orders & invoices | Included | Included | Included | Included |
| Shipment / delivery visibility | Included | Included | Included | Included |
| Online invoice payment | Not included | Included | Included | Included |
| Credit & account information | Not included | Included | Included | Included |
| SAP reporting | Not included | Included | Included | Included |
| B2B order placement | Not included | Not included | Included | Included |
| Customer-specific pricing & ATP | Not included | Not included | Included | Included |
| Customer-specific catalogs | Not included | Not included | Included | Included |
| Quick order / reorder | Not included | Not included | Included | Included |
| Quote-to-order | Not included | Not included | Included | Included |
| Advanced product discovery & merchandising | Not included | Not included | Not included | Included |
SAP compatibility & commercial considerations.
| COMPARISON | SAP B2B SELF-SERVICE PORTAL |
COREVIST ESSENTIAL |
COREVIST PROFESSIONAL |
SAP COMMERCE CLOUD |
|---|---|---|---|---|
| SAP ECC | Not supported | Supported | Supported | Supported |
| SAP S/4HANA |
Supported for Cloud editions
Cloud editions
|
Supported | Supported | Supported |
| Published pricing | Price on request | From $2,500/month | From $3,500/month | Price on request |
| Published implementation guidance* | 6-8 weeks | 30 days | 90 days | 6-18 months |
|
COMPARISON
|
SAP B2B
PORTAL
|
COREVIST
ESSENTIAL
|
COREVIST
PRO
|
SAP
CX
|
|---|---|---|---|---|
| SAP ECC | Not supported | Supported | Supported | Supported |
| SAP S/4HANA |
Supported for Cloud editions
Cloud
editions |
Supported | Supported | Supported |
| Published pricing |
Price on request |
$2.5k /mo From $2,500 per month |
$3.5k /mo From $3,500 per month |
Price on request |
| Published implementation guidance* |
6-8 weeks |
30 days |
90 days |
6-18 months |
*SAP timelines reflect published activation or fixed-scope implementation services. Actual implementation timelines vary based on scope and requirements.
FAQs
Is SAP B2B Self-Service Portal the same as SAP Commerce Cloud?
No. SAP B2B Self-Service Portal is a focused post-purchase portal built on SAP Commerce Cloud technology. SAP Commerce Cloud is the broader enterprise commerce platform with capabilities for product discovery, merchandising, checkout, complex B2B buying, and customized digital experiences.
Can customers place orders through SAP B2B Self-Service Portal?
Not in the standard product. SAP B2B Self-Service Portal focuses on viewing existing orders, deliveries, invoices, and documents. Product catalogs, cart, checkout, and order placement are not included out of the box.
Can Corevist and SAP Commerce Cloud be used together?
Yes. They can be used for different parts of the customer journey. SAP Commerce Cloud can handle broader storefront needs such as product discovery, merchandising, content, and acquisition, while Corevist can provide authenticated customers with direct access to SAP pricing, availability, orders, invoices, payments, and account information. The right division of responsibility depends on the customer journey and architecture.
What's the difference between Corevist Essential and Professional?
Corevist Essential focuses on post-order self-service, including orders, shipments, invoices, payments, account information, and SAP reporting. Corevist Professional adds B2B ordering with customer-specific SAP pricing, ATP availability, catalogs, quick order, reorder, and quote-to-order.
Does Corevist support SAP ECC?
Yes. Corevist supports SAP ECC as well as SAP S/4HANA and SAP BTP. SAP B2B Self-Service Portal’s current standard compatibility is focused on supported SAP S/4HANA Cloud environments.
When does SAP Commerce Cloud make more sense than Corevist?
SAP Commerce Cloud is better aligned to organizations building a broader enterprise commerce program—for example, sophisticated merchandising and product discovery, complex digital selling experiences, or extensive customization. Corevist is more focused on SAP-connected customer self-service and routine B2B transactions.
