The IT Challenge

The business wants a better portal. IT inherits the complexity.

Customer service wants fewer routine requests. Sales wants easier ordering. Customers want real-time answers. Leadership wants digital growth.

But when the customer portal depends on SAP data, IT is usually responsible for making every integration, workflow, rule, and exception work reliably.

The goal is not another portal project. It is a cleaner way to extend SAP into the customer experience without duplicating logic, creating sync issues, or turning IT into a permanent portal support team.
Data has to stay aligned

Pricing, inventory, orders, invoices, and customer rules cannot drift away from SAP.

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Errors become IT tickets

When portal data disagrees with SAP, IT gets pulled into the investigation.

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Custom logic gets expensive

Rebuilding SAP rules in another system creates maintenance work that compounds over time.

The roadmap keeps growing

Every new request adds another workflow, integration point, or exception to support.

Disconnected Portal Risk

When the portal is disconnected,IT manages the gap.

Most customer portal projects sound simple until SAP complexity enters the picture. The more logic that gets copied outside the ERP, the more IT has to reconcile later.

Duplicate logic

Pricing rules get rebuilt

Customer-specific pricing, discounts, terms, and eligibility rules should not have to be recreated in a separate portal layer.

Data sync

Inventory and orders drift

Batch updates and middleware flows can create stale data, mismatched status, and customer-facing confusion.

Support burden

Every exception needs ownership

When the portal cannot reflect SAP logic accurately, support does not disappear. It moves to IT.

Custom code

The build never really ends

Enhancements, fixes, edge cases, security updates, and business process changes become an ongoing internal product commitment.

Customer trust

Bad data breaks adoption

If customers cannot trust the portal, they go back to calling and emailing your team for answers.

Architecture

SAP still has to be the source

When the transaction depends on ERP truth, the customer experience needs to stay grounded in SAP.

The Corevist Approach

Extend SAP into the customer experience without rebuilding SAP logic.

Corevist is built for manufacturers that need real-time customer-facing self-service, ordering, and account access tied directly to SAP ECC or S/4HANA.

Instead of creating a second source of truth, Corevist helps IT expose the ERP data and workflows the business already depends on.

1
SAP stays the source of truth Customer-facing pricing, availability, orders, invoices, and account information stay connected to the ERP.
2
Business logic does not have to be recreated Corevist is designed around SAP-driven B2B complexity, including customer-specific rules and transaction workflows.
3
IT gets a proven portal foundation Deliver the experience the business needs without owning a custom portal build from scratch.
Integration Options

Choose the model that fits yourSAP strategy.

Corevist can support different IT roadmaps, whether you are running ECC today, moving to S/4HANA, investing in SAP BTP, or keeping an existing front end.

Model 01

Corevist Direct

Connect Corevist directly to SAP ECC or S/4HANA for real-time customer portal and commerce workflows without middleware.

Best for: teams that want a proven direct path to SAP-connected self-service.
Model 02

Corevist on SAP BTP

Use SAP BTP Integration Suite as the integration layer for a clean-core approach aligned with modern SAP architecture.

Best for: teams standardizing around BTP as part of an S/4HANA, RISE, or clean-core strategy.
Model 03

Corevist Headless

Keep your existing front end and use Corevist to power SAP-connected pricing, availability, orders, invoices, and account workflows.

Best for: teams with a preferred digital experience that still need stronger SAP transaction connectivity.
Build vs. Corevist

A better path than making IT own acustom portal forever.

A custom portal can promise control at the beginning. Over time, that control often turns into ownership of every integration, exception, enhancement, and support issue.

Custom portal path

IT owns the product.

  • Build and maintain SAP integrations.
  • Recreate customer-specific ERP logic.
  • Handle security, performance, and support.
  • Keep up with business process changes.
Corevist path

IT delivers the outcome.

  • Use a platform purpose-built for SAP manufacturers.
  • Keep ERP data and rules connected to SAP.
  • Launch faster with a proven customer portal foundation.
  • Reduce long-term custom development burden.
Customer Story

Axalta expanded digital ordering with less IT burden.

Axalta needed to move beyond disconnected storefronts and support more brands, languages, and customer groups. Corevist gave them one SAP-connected portal foundation, so IT did not have to manage a separate SAP integration for every storefront.

One platform Consolidated standalone storefronts into a reusable digital ordering foundation.
SAP-connected Kept pricing, availability, orders, invoices, and shipments tied to SAP.
Less IT ownership Reduced the need for Axalta’s team to build and support separate portal integrations.

Give the business a better portal.Keep SAP at the center.

See how Corevist helps IT teams deliver real-time customer self-service, ordering, and account access without duplicating SAP logic or owning a custom portal build.