There’s a big shift underway in manufacturing customer service. When it comes to routine inquiries about pricing, orders, and invoices, some customers are tired of phone, fax, and email interaction.[…]
There’s a big shift underway in manufacturing customer service. When it comes to routine inquiries about pricing, orders, and invoices, some customers are tired of phone, fax, and email interaction.[…]
In a recent LinkedIn post, industry expert Andy Hoar discussed the reported sunsetting of Oracle Commerce Cloud. While Oracle hasn’t announced anything, it's worth noting that Andy Hoar has confirmed[…]
Manufacturers struggle to define best practices in B2B eCommerce. There's plenty of digital ink spilled on the topic, but most of it covers the needs of distributors, wholesalers and retailers[…]