SAP eCommerce Case Study
How to overcome manual order entry & disconnected systems.
Drive Medical — a manufacturer of durable medical equipment — has corporate offices and distribution facilities in the US, Canada, the UK, Germany, Romania, China and Taiwan.
Before working with Corevist, the company was struggling to maintain and update its online catalog. Consequently, information in the catalog got out of date pretty quickly, which made the company hesitant to aggressively promote the online catalog to customers.
In addition, the catalog wasn’t connected to the company’s SAP system. This meant that CSRs were manually entering orders into SAP. It wasn’t a pretty picture.
- Delivered an SAP-integrated e-commerce portal in 90 days.
- Used an Agile implementation to stay within the budget AND incorporate user feedback
- Helped Drive improve its Product Availability and Credit Handling procedures
Now we process hundreds of orders a day…directly into SAP…all hands-free.
Chief Technology Officer